October - December 2006 Vol 2 Issue 11
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X'Pressions


Role of MBA in IT industry



There is a wide variety of options available for MBA’s in the IT industry, each having its own nuances and requirements. Here, are some of the more prominent roles that MBA’s can fit into.

Consultant / Business Analyst: This is a typical post MBA entry-level position. The standard job definition here revolves around functional analysis, where he provides the business angle of the projects and acts as an interface between the clients and the development team.

Project Manager: As a manager, you would be required to oversee the functioning of a team or multiple teams engaged in development, testing and maintenance. As you grow from this role, you are elevated to the positions of Programme Manager, Account Manager and so on.

Process Analyst: The process analysts are those who work on industry or domain specific processes. So, if you are a chemical, mechanical engineer or a B-Pharma graduate wondering where to fit in the IT industry, this is the place to be.

Product Development: Product development roles are at a higher level than those in Project Management or Programme management. They require, among other things knowledge of current product features as well as competitor product features. The job involves around talking to existing customers for feedback and improvements and being abreast of market trends. Knowledge of different markets would also be necessary.

Some years of experience is desired for this role.

Business Development: This is perhaps the toughest role you may be called upon to play. Of course, those in operations argue that this is the easiest, since you can sell heaven and earth and everything in between while leaving it to operations to do the actual execution. This is the field to be in if you enjoy living out of suitcases –hopping from one client presentation to another while juggling ever increasing targets at the same time. Needless to say, this job requires a high level of perseverance.

Apart from these there are some more roles that are primarily BPO centric. Transition analyst or Manager is one such role. In this, the person has to quickly cut through clutter of processes and offshore them within a definite time frame. In most cases this is an entry-level position and a team handles large transitions. Apart from previous process-related experience, six sigma experience or CMMI experience is desirable for such roles.

These are some of the opportunities offered by the IT sector, and if you wish to be a part of this sector, you could begin by getting the right kind of work experience that will ensure your easy fitment into any of these roles.

by Sachin Agarwal, MBA IT, IIITA.