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1.
Which of these is a 'soft' skill?
Counseling
Monitoring
Budgeting
Analyzing
2.
What does MBO
or MBO's stand for?
Management By Objectives
Managing
business objectives
Motivation
by offerings
Motivation
for business opportunities
3.
What acronym is useful when delegating a task to someone or
agreeing an objective?
STYLE
MASTER
SMART
SUPER
4.
What
psychological methodology does NLP stand for?
Neuro - Link
Problem
New Location Philosophy
Neuro - Linguistic Programming
Name
Language Philosophy
5.
One of the
most effective and efficient forms of marketing is abbreviated to
the initials WOM; what is it?
Word of
mouth
World of
marketing
Words of
marketing
Wonder of
margin
6.
Who wrote the Seven Habits of Highly Effective People?
Dr Stephen
Covey
Phillip
Kotler
Michael Hammer
Thomas Davenport
7.
According to
the Tannenbaum and Schmidt theory relating to delegation and team
development, what must be reduced in order for the team's area of
freedom (and growth) to increase?
The
conflicts in workforce
The
manager's use of authority
The
diversification in workforce
Decentralization
8.
What is the
management technique that is commonly abbreviated to MBWA?
Management
By Working Around
Management
By Walking About
Management Brand Worth Atmosphere
Management by Work Analysis
9. A
lot of the traditional 20th century sales theory and training was
influenced by the 1937 book "How to Win Friends and Influence
People", who wrote it?
Darren Murphy
Dale
Carnegie
Dan
Carthy
Daniel Strauss
10.Which visionary management thinker wrote
"The Age Of Unreason" and "The
Empty Raincoat"?
Geary A Rummler
Charles
Handy
James Champy
Henry Fayol
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